Terms of Use

01About this website

This website is run by Cafe Cilantro (Café Cilantro by Jammin Java), Shop No. 68-73, Do Burj Plaza, Kohinoor City Rd, Kohinoor City, Faisalabad, Punjab, Pakistan. It shares information about our cafe and menu, and how to visit, reserve a table or order.

02Menu, prices and photos

• Menu prices are in Pakistani rupees (PKR) and exclude GST, unless stated otherwise.
• We try to keep the menu and prices up to date, but they can change without notice and some dishes may not always be available. The prices and dishes at the cafe apply.
• Photos show our food and our space, but presentation and portions may vary.

03Opening hours

Our opening hours are shown on this website. They may change on public holidays or for special occasions, so please call us on 041 8555587 if you're unsure.

04Reservations

• A request sent through the website is not a confirmed booking until we confirm it on WhatsApp or by phone.
• We do our best to accommodate every request, but we can't guarantee a particular time, table or seating area.
• The online form is for groups of up to 20 guests. For a larger group, please call us.
• Please give accurate details, and let us know as soon as possible if your plans change or you need to cancel.
• We may decline requests that appear to be false, abusive or automated.

05Delivery and takeaway

Delivery orders placed through Foodpanda are handled by Foodpanda under its own terms, including payment and delivery.

Takeaway and curbside pickup orders are placed by phone and confirmed by our team when you call. At the cafe we accept Cash, Visa and MasterCard.

06Allergies and dietary needs

All our food is halal.

Menu descriptions may not list every ingredient, and our kitchen prepares many dishes in the same space, so we can't guarantee that a dish is free of a particular allergen. If you have an allergy or a dietary requirement, please tell our team before you order.

07Our content

The text, photos, logo and design of this website belong to Cafe Cilantro or are used with permission. You're welcome to share links to our pages, but please don't copy or reuse our photos, logo or text without our permission.

08Using the website

Please don't:

• send false, offensive or spam reservation requests;
• try to disrupt, overload or gain unauthorised access to the website or its systems;
• use automated tools to copy large amounts of content from the website.

09Links and services from other companies

The website links to, and shows content from, other services such as Google Maps, Instagram, Facebook, WhatsApp and Foodpanda. We don't control them and aren't responsible for their content, availability or how they handle your information. Their own terms and privacy policies apply.

10Accuracy of information

We work to keep the information on this website accurate and up to date, but we can't promise that it is always complete, current or free of errors, or that the website will always be available.

11Our responsibility to you

As far as the law allows, we are not responsible for any indirect or unforeseeable loss arising from your use of the website, or for problems caused by events outside our reasonable control. Nothing in these terms limits any rights you have by law that cannot be limited.

12Governing law

These terms are governed by the laws of Pakistan. Any dispute will be handled by the courts of Faisalabad, Punjab.

13Changes to these terms

We may update these terms from time to time. The date at the top of this page shows when they were last changed. If you keep using the website after an update, the new terms apply.

14Contact us

Cafe Cilantro, Shop No. 68-73, Do Burj Plaza, Kohinoor City Rd, Kohinoor City, Faisalabad, Punjab, Pakistan.

• Phone: 041 8555587 or 0308 8555587
• WhatsApp: 0308 8555587
• In person: ask any member of our team at the cafe

Our Privacy Policy explains how we handle personal information.