Your information
What we collect, why we collect it, and the choices you have.
This policy explains what personal information Cafe Cilantro ("we", "us") collects through this website and when you ask for a table, how we use it, and the choices you have.
In short: we only ask for what we need to look after your booking, and we never sell your information.
Cafe Cilantro (Café Cilantro by Jammin Java) is a cafe and restaurant at Shop No. 68-73, Do Burj Plaza, Kohinoor City Rd, Kohinoor City, Faisalabad, Punjab, Pakistan. We are responsible for the personal information described in this policy. You can reach us using the details under Contact us.
When you request a table through our reservation form, we ask for:
Please don't put sensitive information in the notes. If you mention a dietary need or an allergy, we use it only to prepare for your visit.
If you call us, message us on WhatsApp or contact us on Instagram or Facebook, we receive whatever you share in that conversation, such as your name, number and message.
Like most websites, our hosting provider records basic technical information when you visit, such as your IP address, browser type, the page requested and the time. These logs are used to run the website and keep it secure.
To stop spam, the reservation form keeps a short-lived count of requests from each IP address in temporary memory. It isn't saved anywhere and isn't linked to your name.
We don't use analytics, advertising or tracking tools on this website.
We don't sell your personal information, and we don't use reservation details to send you marketing messages.
We keep reservation requests and messages only for as long as we need them to look after your booking and keep ordinary business records, and then delete them. Server logs are kept by our hosting provider for a limited time.
This website uses a secure (HTTPS) connection, and only our team can see reservation messages. No way of sending or storing information online is completely secure, so please don't send sensitive information through the form.
You can ask us what information we hold about you, and ask us to correct or delete it. Contact us using the details below; we may need to confirm it's really you before we act on a request.
Sharing your details is up to you, but we need your name and number to confirm a reservation. You can always book by phone instead.
This website is for a general audience. We don't knowingly collect personal information from children. If you think a child has sent us their details, contact us and we'll delete them.
We may update this policy when our website or the way we work changes. The date at the top of this page shows when it was last updated.
Cafe Cilantro, Shop No. 68-73, Do Burj Plaza, Kohinoor City Rd, Kohinoor City, Faisalabad, Punjab, Pakistan.
Our Terms of Use explain the rules for using this website.